3rdLine Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rdLine Service Desk Engineer to join their expanding team. The successful 3rdLine … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rdlinesupport queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rdline support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rdLine IT Support Engineer to join the team. As a leading technology company, you will become … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rdLine IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in … if your current CV isn't up to date - please reach out to Gianluca (dot) Sammartano @ circle recruitment (dot) com Key words: Windows Server, 3rdLine IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire Circle more »
3rdLine Engineer Location: Watford Salary: Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rdLine Service Desk Engineer to join their expanding team. The successful 3rdLine … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rdlinesupport queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rdline support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »