2 of 2 3rd Line Support Jobs in Kent

2nd line, 3rd line, Azure, Cloud, Azure VM, Intune, Windows, Microsoft We are looking for a full-time permanent candidate to join our client based in East Kent. Predominantly office-based, you do need to live in the Folkestone, Dover, Canterbury, Margate, Medway, Ashford areas to practically get to the offices with ease. Supporting circa … users across several UK sites, you will join a small team based in the East Kent HQ. Experience of 2nd/3rd line support needed, as problems will be escalated to you. Skills in Microsoft Azure and the Cloud are also essential. Any certification in Azure to back up your skills would be useful, but … good knowledge around Azure VM's, Intune and Windows is essential. Aside from support, you would be involved in various IT project work! Excellent interpersonal skills expected, you must be able to work in a collaborative and supportive way, willing to impart your knowledge to other team members. It could suit someone currently working for an MSP. More ❯

support role? Do you enjoy resolving complex technical issues and supporting colleagues with escalations? Are you confident working with servers, networking, and cloud technologies? If so, this 3rd Line Engineer opportunity could be a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service … desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to … maintaining a high-quality IT service. You will also play a key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining More ❯