3rd Line Support Engineer
Paisley, Scotland, United Kingdom
JR United Kingdom
login/join with: We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯
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