Sheffield, South Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
3rdLine Infrastructure Support Salary: Up to £50,000 The 3rdLineSupport Engineer will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as … IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role. Keywords: 3rdLineSupport Engineer, IT Support, Technical Support, Legal Industry, Leeds, Windows Server, Active Directory, Microsoft Office more »
partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rdLineSupport Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic … environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. … Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/ more »