IT Service Desk Team Leader
- Hiring Organisation
- Atkinson Moss
- Location
- Norwich, Norfolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £36,000 per annum
Escalate issues to third parties where required Act as the direct escalation point from the 1st & 2nd Line Service Desk Resolve specialist faults including 4G and VoIP technologies Support and mentor 1st & 2nd Line Technicians Monitor and maintain server backups Participate in weekend and out-of-hours support rota Test ...