CX and Communications Executive
- Location
- Hereford, England, United Kingdom
responsibilities: CX Execution & Journey Building Lead the end‐to‐end build, proofing, and deployment of customer journeys across Email, Push, SMS, and on‐site / in-app messaging Act as the primary execution partner for the CX Lead, turning strategic user stories into functional, live customer journeys. Maintain technical … communications, recommendation engines, and onsite web layers. Deliver channel performance analysis, monitor journey deliverability metrics, and report on A / B testing insights. About You What we’re looking for ESP & Campaign Experience: Confident and skilled in end‐to‐end campaign building within ...