ECommerce Manager
Brighton, Sussex, United Kingdom
Lucy & Yak, Ltd
team, with a core focus on identifying friction in the customer journey and delivering high-impact solutions that improve experience and drive revenue. From A / B testing and UX enhancements to optimising trading performance and managing key online operations, you'll play a central part in how we … strategy across web and app, delivering initiatives that improve conversion, AOV and customer retention. Develop and implement a robust testing roadmap, including A / B and multivariate tests, focused on optimising the full user journey. Use tools like GA4, heatmaps, session recordings and surveys to identify friction points and drop-offs … DTC, lifestyle or retail brand. Proven track record of delivering both CRO and commercial wins through data-led decision making. Deep knowledge of CRO tools (GA4, Hotjar / Convert, etc.) and testing frameworks. Strong understanding of trading, product merchandising and digital marketing principles. Analytical mindset, you love digging into data, spotting patterns, and finding opportunities. More ❯
Employment Type: Permanent
Salary: GBP Annual
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