Sr. Applied AI Solutions Architect, Amazon Connect
- Hiring Organisation
- AmazonWebServices
- Location
- London, UK
- Employment Type
- Full-time
configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration. * A2A (Agent-to-Agent) Integration: Architect Agent-to-Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g. … serve as tools for AI agents * Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption * Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise * Configuring knowledge bases and data connectors ...