AI Agents Jobs in Wales

1 of 1 AI Agents Jobs in Wales

Head of Customer Operations

Cardiff, South Glamorgan, United Kingdom
Incognito Software Systems Inc
customer-facing teams across support, client accounting, and professional services. This senior leadership role reports to the CEO and is responsible for driving operational strategy, service delivery, and AI adoption as the company transitions into an AI-first organisation. Key responsibilities include: Leading a team of 5, including two team leads. Overseeing service performance, compliance (FCA … banking partners), and customer experience. Driving automation and digital transformation. Coaching team members to become AI-enabled leaders. The ideal candidate has 7+ years in senior operations roles within SaaS, PropTech, or FinTech, with strong leadership, strategic, and AI transformation experience. Job Description: About AgentOS PropTech Group AgentOS PropTech Group is a leader in property technology … technology and client accounting , offering a suite of innovative products-agentOS, agentPay , and Calmony -that streamline property management, rent automation, and client accounting. As we transition into an AI-first company, we are seeking visionary leaders to help us scale, innovate, and transform the way property professionals operate. We operate at the intersection of PropTech , FinTech, and SaaS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: