Norwich, England, United Kingdom Hybrid / WFH Options
Venesky Brown
resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems - Management and analysis of systems capacities and performance using agreed procedures and tools - OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Getronics
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems Management and analysis of systems capacities and performance using agreed procedures and tools OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this More ❯
resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems Management and analysis of systems capacities and performance using agreed procedures and tools OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this More ❯
