1 of 1 AIX Jobs in Glasgow

the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBM AIX and IBMi systems. What to expect: The primary requirement of role is to provide IBM AIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯