/principal engineer with architect experience, to be the central force in building and scaling AI solutions across the business and for hundreds of
API's. It is essential that you come with 'proven' experience building AI integrations at this scale, with hundreds of thousands of users per month. … management, security, and disaster recovery. Design architecture that supports AI innovation: Architect and implement solutions to achieve 90% AI-assisted case resolution, oversee the
integration of AI and Large Language Models (LLMs) to transform our customer experience, and design seamless integrations between our internal systems and AI capabilities. Align … technologies: Stay attuned to new technologies and assess their potential value for the organization. Evaluate how they might enhance existing systems and guide the
integration process with thoughtful planning and collaboration if they align with our goals. Collaborate and communicate: You’ll cooperate closely with different teams – such as
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