Customer Support Liaison Officer
Cheltenham, Gloucestershire, United Kingdom
Next Payments
duties: Responsibilities Cooperate and liaise with technical team and share information across the organisation. Perform quality service at first point of contact. Handling all inbound and outbound calls from ATM/Cash Recycler/Cash Express/Cash Redemption Terminal customers, and cardholders. Liaising and coordinating with external third-party service providers to resolve issues. Provide technical assistance and support … to resolve ATM/Cash Recycler/Cash Express/Cash Redemption Terminal faults and issues until resolution About You Friendly team player Logical thinker (we can teach you the technical stuff) Technical aptitude Previous experience with call management systems and monitoring systems How to learn more Find out more about the job by clicking the link below. Get in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: