Amazon Connect Engineer
- Hiring Organisation
- Centrica - CHP
- Location
- Windsor, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
your part. You will join the Channel Platforms team, which owns Centrica's contact centre estate across voice, chat and email. We run an AWS native platform built on Amazon Connect, with AI capability delivered through Connect's native tooling and Amazon Bedrock. Our products include … discussion, and contribute to our documentation and Architecture Decision Records. What we need from you Practical, hands on experience with Amazon Connect, or strong AWS engineering experience combined with a genuine grounding in contact centre technology. Working knowledge of core AWS services, particularly Lambda, S3, DynamoDB and CloudWatch. ...