CX Engineer - Enterprise Markets
- Location
- Manchester, England, United Kingdom
Contact Centre Implementation Engineer to join our team and play a key role in delivering modern, resilient, and scalable contact centre solutions built on AWS and Amazon Connect. You’ll work directly with our customers to understand their requirements and turn them into effective technical solutions. Working closely with … second-line technical support where required. Working with the SmartAgent Product Team to help shape new features and services. Keeping up to date with AWS, Amazon Connect, AI, and wider cloud technologies. You’ll work across AWS services including Amazon Connect, Lambda, DynamoDB ...