to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptancecriteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptancecriteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate … experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptancecriteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts More ❯
investigating failed tests thoroughly and identifying root causes rather than accepting surface-level failures. Write user stories and document requirements to communicate with development teams, explaining business needs and acceptancecriteria clearly. Serve as the primary bridge between the client and the development partner, channeling feedback and requirements through to the development team. Own assigned workstreams independently, taking … effectively at both senior and operational levels. Strong ability to work across multiple teams, gather requirements, and improve processes and ways of working. Experience writing user stories, working with acceptancecriteria, and understanding agile methodologies. Self-driven approach with willingness to ask questions, get hands-on, and adapt to continuous change. Ability to balance strategic oversight with hands … Business Analyst Experience working on ERP implementation or large-scale transformation projects Proficiency in Agile methodologies and/or Scrum frameworks Strong ability to write user stories and define acceptancecriteria Experience working in complex, multi-stakeholder environments Demonstrated problem-solving skills and attention to detail Comfortable with both testing and requirements refinement activities Seniority Level Mid-Senior More ❯
ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptancecriteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/… ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptancecriteria: Work with project teams to ensure that Service AcceptanceCriteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
interactive investor
strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non-functional requirements, clear acceptancecriteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including … Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptancecriteria and ensure traceability through delivery. Customer & Data Insight Apply a user-centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data … and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross-functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Pharmacy2U
and Delivery teams to refine and prioritise product backlog items. Act in a Product Owner capacity for your product area, where appropriate — including: o Writing user stories, epics, and acceptancecriteria o Leading backlog grooming, sprint planning and refinement sessions o Ensuring that development output aligns to product goals and success metrics Partner with QA, engineering, and business … regulatory frameworks (e.g. GDPR). Who are we looking for? Strong understanding of product lifecycle, from discovery through to launch and iteration. Ability to write clear user stories and acceptancecriteria in collaboration with developers and stakeholders. Experience working in cross-functional agile teams (e.g. Scrum, Kanban). Evidence of delivering product changes that have improved outcomes or More ❯
/CD pipelines. Lead hands-on testing, including writing automated tests, performing manual exploratory testing, and triaging defects. Collaborate with Product, Development and Support teams to create test plans, acceptancecriteria and release gates. Implement automated UI and API/integration tests to ensure robust regression coverage for critical user journeys. Experience: Strong hands-on experience with Playwright … Azure DevOps, GitHub Actions). Practical coding experience writing automated tests in JavaScript/TypeScript or Microsoft-aligned languages (.NET/C#). Experience defining QA strategy, test plans, acceptancecriteria, and using metrics to measure outcomes. Ability to lead a small team, mentor others, and take ownership for delivery quality. More ❯
of our company and our purpose Support customers via telephone/video calls and the company's online support desk Work closely with customers to understand requirements, develop User AcceptanceCriteria and configure (where possible) new functions Support the Head of Customer with maintaining our internal processes and keeping client spaces up-to-date Weekly, Monthly, Quarterly, and … experience working in a customer success role Previous experience working in a small to medium-sized business An active interest in technology, including knowledge of SaaS products UAC (User AcceptanceCriteria) is documentation that clearly outlines functional requirements. The documentation is created by Sport:80 through consultation with the customer. No work is scheduled until the 'UAC' is More ❯
london, south east england, united kingdom Hybrid/Remote Options
Control Risks
Ensure that backlogs of user stories and product defects are ordered, managed and prioritised, so that work defined for the team is ranked and meaningful to the business Ensure acceptancecriteria is included for each story in the product backlog Guide the business to prioritise based on multiple inputs and competing priorities Work closely with development teams to … the development teams to address questions/concerns during sprints, speaking for the business when necessary and acting as an extra layer of validation confirming delivery of all success criteria and expectations Oversee user acceptance testing (UAT) with business stakeholders until sign-off Identify any inter-dependencies with other projects and liaise with other BAs/teams to More ❯
financial return and capability uplift objectives. • Conduct financial modelling to evaluate the cost-benefit and ROI of proposed infrastructure investments and upgrades. • Develop detailed requirement specifications, use cases, and acceptancecriteria to guide infrastructure design and delivery. • Translate complex business requirements into high-level technical direction for infrastructure and engineering teams. • Support change management initiatives by identifying impacts More ❯
Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptancecriteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and More ❯
where security controls are affected. Identify risks and dependencies linked to the refresh. Documentation & Reporting: Produce business cases, option appraisals, and decision-support documentation. Create detailed process maps and acceptance criteria. Support the Programme Manager with regular updates on progress and risks. Testing & Validation: Define acceptancecriteria and assist with User Acceptance Testing (UAT). Ensure More ❯
for insurance brokerage platforms (e.g., policy administration, quoting, claims, renewals, compliance). Collaborate with business stakeholders, brokers, underwriters, and IT teams to translate business requirements into user stories and acceptance criteria. Lead product roadmap planning and align with organizational goals, regulatory frameworks, and market demands. Ensure digital solutions enhance broker efficiency, customer experience, and operational effectiveness. Conduct workshops, backlog More ❯
Docklands, London, England, United Kingdom Hybrid/Remote Options
BCT Resourcing
shape sprint backlogs.Key ResponsibilitiesProduct Ownership* Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.* Translate strategic objectives into actionable user stories, epics, and acceptance criteria.* Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.* Represent the user's voice throughout design and development, ensuring accessibility, simplicity, and security.* Measure More ❯
with a balanced consultative approach to ensure that the principles of user centred design are balanced against service requirements. Write clear and concise user stories with clear and testable acceptance criteria. Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts Essential Skills and Experience: Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS More ❯
in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptancecriteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech Lead More ❯
and maintain clear, structured project documentation including requirements, specifications, user flows, and release notes-to ensure alignment and continuity across teams. Translate complex requirements into clear user stories and acceptancecriteria for development teams. Collaborate with UX/UI designers and software engineers to define and refine features across web and mobile applications. Champion a user-centric mindset More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptancecriteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. More ❯
Warwick, north west england, united kingdom Hybrid/Remote Options
natgridProd
Product Delivery Own and manage the product backlog, ensuring clarity and prioritisation. Collaborate with cross-functional squads to deliver high-quality increments. Accept or reject work outcomes based on acceptancecriteria and user value. Arrange and facilitate ceremonies aligned to SAFe bet practice. Refine backlog creating to have a clear pipeline of work aligned to roadmap Define a More ❯
end capabilities through API and agency point of sale. The product manager provides the vision and direction to the delivery teams around value pursuit, feature prioritisation and feature-level acceptance criteria. The Product Manager will apply analytics and quantitative, data-driven decision-making models to inform business decisions coupled with the ability to think creatively about constraints. Responsible for … and roadmap for internal and external consumption. Researching and collaborating to understand and document customer needs and validate solutions. Translating high-level market requirements into epic level features, authoring acceptancecriteria, and providing product acceptance to ensure market needs are met. Tools used will be Aha! and JIRA. Collaborating to understand, document, and support portfolio work. Serving More ❯
of additional data, governance and reporting Understanding and mapping customer journeys, identifying pain points and opportunities for improvement Ensuring that Business Requirements are fully developed, documented and prioritised with acceptancecriteria Ensuring that Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources to ensure that they … lifecycle and documenting this through a traceability matrix, demonstrating which requirements will be delivered and how, ensuring that this is communicated with key stakeholders Highly competent with documenting User Acceptance Testing Strategy and delivering the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to More ❯
Be Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptancecriteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Aberdeen
requirements and process improvements, as defined by the business and/or project. Lead and facilitate meetings and workshops, producing clear documentation, including Business Requirement Documents, user stories, and acceptance criteria. Create Functional and Non-Functional Specifications, Business Process Flows and Data Flows. Analyse complex and large-scale business and technical projects, including comprehensive reviews of end- to-end More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid/Remote Options
VML Enterprise Solutions
ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptancecriteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially suitable … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
information management practices. Key Responsibilities Lead requirements gathering workshops with stakeholders. Develop high-quality documentation (process maps, business rules, technical requirements). Translate requirements into Agile deliverables (epics, stories, acceptancecriteria). Support design, testing, and implementation of SharePoint migration, labelling, and retention solutions. Assist with project governance, reporting, and enterprise training. Provide analysis using SQL, JIRA, and More ❯
Redwood UX and quarterly Oracle updates. Oversee test data strategy for synthetic data generation, GDPR compliance, and test reusability. Implement test traceability by mapping test cases to Jira stories, acceptancecriteria, and business processes. Promote and enforce Tosca best practices: version control, test data management, test case design, and virtualization. Collaborate with development, product, and DevOps teams to More ❯