Account Manager
- Hiring Organisation
- Get Recruited (UK) Ltd
- Location
- Barnsley, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Account Manager - Onboarding and Retention Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive … Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement ...