1 of 1 Account Manager Jobs in Edinburgh

point of contact for escalations and their first source of product knowledge. You’ll sit within the Professional Services team, which takes over every account after deployment. Your job is to give the customer a truly white-glove experience. That means owning every issue that comes up, making sure … culture of continuous feedback and continuous improvement Spotting where extra products or services could solve a customer problem, and passing those opportunities to the account team Taking part in health checks, service reviews and strategic conversations with the customer Helping customer teams build their confidence and knowledge ...