to support performance improvement initiatives Liaising with internal stakeholders to gather requirements and provide insights Monitoring and analysing service performance metrics to identify areas for improvement Providing actionablerecommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and More ❯
commercial decisions across the business. What makes you a great fit: Strong experience in financial modelling and forecasting Highly proficient in Excel Skilled at translating data into actionableinsights for senior stakeholders Comfortable presenting to CFO and Executive teams Part-qualified (ACA/CIMA/ACCA or equivalent) Excellent communication and collaboration skills Analytical, proactive, and More ❯
Develop and schedule regular promotional email campaigns. Manage sender accounts and ensure all branding is aligned. Track performance metrics (open rate, CTR, bounce rate etc.) and provide actionable insights. Identify opportunities to improve customer engagement and communication flow. Brand Reputation & Customer Feedback Monitor review platforms and highlight areas for improvement. Test customer feedback journeys and suggest More ❯