7 of 7 Actionable Insight Jobs in Stoke-on-Trent

clarity to business performance -Extracting, transforming & analyzing data from tools like SQL, Azure Data Lake, Excel, APIs -Partnering with stakeholders to understand reporting needs and deliver clear, actionable insights -Automating recurring reports and ensuring data accuracy and consistency -Playing a key role in ongoing Microsoft Dynamics 365 (D365) transformation projects -Producing ad-hoc analysis and supporting More ❯

and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service More ❯

designing and protecting data pipelines (e.g. Snowflake). Implementing data governance frameworks, ensuring regulatory and security compliance; embedding the principles across the business, and managing emerging risks. Providing strategic insight and recommendations to the COO and leadership team to accelerate data-driven decision-making – you’ll be shaping decision-making at the highest level. The firm’s size and … as possible: Strategic vision – you’ve shown you can align data engineering with business goals and identify emerging trends and opportunities. Business acumen – to translate insights into actionable recommendations. Experience leading engineering or governance teams in a complex environment – you know how to shape teams and help others develop. Communication/influencing skills – you're equally More ❯

to join our EMEA Talent Acquisition team. Reporting into the Senior Manager, you’ll lead the development of dashboards and analytics that turn complex TA data into actionable insights. You’ll play a vital role in modernizing how we use data across platforms like Workday and Eightfold, helping build a more informed, efficient, and strategic TA … like Workday, Power BI, Eightfold, Excel, and other platforms. Ensure data quality, consistency, and accessibility for reporting and insights. Identification of behaviours/processes leading to data issues. Deliver insight-driven reporting Develop and maintain dashboards and reports that track core recruiting metrics (e.g., time-to-hire, quality of hire, funnel conversion, Inclusive hiring metrics, sourcing channel performance). … access and act on data independently. Partner with global TA and business stakeholders Act as a strategic advisor to Talent Acquisition leaders and wider business leaders, turning data into insight and insight into action across regions and functions. Drive predictive analytics initiatives Develop early models and strategies to forecast hiring needs, identify bottlenecks, predict attraction risks, and optimise More ❯

Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements Collaborate with stakeholders to translate complex technical issues into clear, actionable insights for non-technical users Contribute to regular updates & calls, communicating effectively to ensure progress transparency and address concerns proactively Execution and validation Undertake ETLs with accuracy and More ❯

passionate about data-driven insights and leading teams to success. In this role, you will oversee the analysis and interpretation of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and … ownership of projects and inspire autonomous work. Strong problem-solving and decision-making skills under pressure, helping teams overcome challenges. Attention to detail, ensuring data accuracy and actionable insights. Strong communication and stakeholder management, presenting insights to senior leaders and influencing decisions. Leadership and mentoring, coaching and developing Analysts with constructive feedback for professional growth. Main … influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. Encouraging exploratory data analysis, identifying trends, uncovering insights, and fostering innovation in customer contact strategies. Making data-backed decisions while More ❯

Insight Development Lead Disruptive Market Research Platform Remote c.£85k + Bonus +Benefits The opportunity: A two-sided marketing-technology platform that connects brands and shoppers like never before. - Brands use the shopper engagement platform to fuel optimisation and drive growth. - Shoppers use the product discovery platform to find new favourite products. This multi-award-winning scale-up has … and breathes data and innovation. Put simply, you will be instrumental in turning data into actionable insights. What will my accountabilities be? Lead Data Innovation & Insight Strategy, shape and scales frameworks for insight innovation Act as the bridge between Insights and Data teams, operating as a translator between analyst and developers Client Impact, owning More ❯