Actionable Recommendations Jobs in Gaydon

1 of 1 Actionable Recommendations Jobs in Gaydon

Connected Car Customer Experience Design Manager - 36194484

Gaydon, Warwickshire, United Kingdom
Emotiv Technical Recruitment
systematic approach to gathering customer insights through continuous research, competitor & Voice of Customer analysis. Engage others in the team with proactive customer feedback collection and sharing Translate insights into actionable recommendations, advocating for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer … comprehensive customer journey maps that encompass customer touchpoints, emotions, and opportunities based on insights Regularly review and update journey maps to reflect evolving customer expectations and market trends Provide recommendations and improvements for existing projects and new project planning based on journey mapping outcomes CX Metrics and KPIs Define and track key performance indicators (KPIs) suitable for luxury customers More ❯
Employment Type: Contract
Rate: £37 - £40/hour
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