2 of 2 Active Directory Jobs in Alfreton

remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and solutions for knowledge base purposes Requirements: Previous experience in a 1st or … 2nd line IT support role Strong knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, networking fundamentals (DNS, DHCP, TCP/IP), and remote support tools Excellent communication and problem-solving skills A proactive and customer-focused approach Full UK driving licence (due to potential travel between local sites) Whats in it for More ❯

. Windows Server 2016/2019/2022 Microsoft cloud services o Azure o Entra ID o Microsoft 365 o Intune o SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print VOIP software solutions (Mitel/Horizon/3CX/8x8 etc) Basic networking experience o Understanding of common network devices: Firewalls, routers, switches More ❯