2nd Line IT Support Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support Escalate tickets to 3rd line where necessary Manage Active Directory, EntraID, Office 365, and Windows environments Support end-users with remote and on-site assistance Maintain accurate documentation and contribute to knowledge ...