VPN). Support security protocols, including antivirus updates and ensuring systems meet data protection standards (GDPR compliance). Assist in managing user accounts (ActiveDirectory) and email accounts. Provide remote and on-site support as needed. Document issues, solutions, and procedures effectively. Liaise with third-party … where necessary. Skills & Experience : Proven experience in a 1st/2nd line IT support role. Strong knowledge of Windows operating systems, Office 365, ActiveDirectory, and remote support tools. Familiarity with troubleshooting network issues (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. More ❯
VPN). Support security protocols, including antivirus updates and ensuring systems meet data protection standards (GDPR compliance). Assist in managing user accounts (ActiveDirectory) and email accounts. Provide remote and on-site support as needed. Document issues, solutions, and procedures effectively. Liaise with third-party … where necessary. Skills & Experience : Proven experience in a 1st/2nd line IT support role. Strong knowledge of Windows operating systems, Office 365, ActiveDirectory, and remote support tools. Familiarity with troubleshooting network issues (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. More ❯
support within a multi-site, large organization Experience in creating and maintaining up-to-date procedures and technical documentation Experience with Service Now, ActiveDirectory, Azure AD, Workday, and Microsoft Entra Experience of being able to plan own work, deliver with limited direct supervision and changing More ❯
willbring: Experiencein providing IT technical support within a multi-site,largeorganization Experience increating and maintaining up-to-date procedures andtechnicaldocumentation Experiencewith Service Now, ActiveDirectory, Azure AD, Workday,and MicrosoftEntra Experience of beingable to plan own work, deliver with limited directsupervision and changing priorities and workload More ❯
