to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work … Valid driver's license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server ActiveDirectory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology MicrosoftActiveDirectory server Microsoft Group Policy Objects (GPOs) Software deployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices … our customer and our own support teams Required skills: Basic Knowledge of project management tools and techniques Basic Understanding of IT project management methodologies including agile and waterfall MicrosoftActiveDirectory server Microsoft Group Policy Objects (GPOs) Understand cloud technologies Understand network topology Must have packaged applications for Windows 7 and Windows 10 OS platforms. Must More ❯
per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS ActiveDirectory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM … mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and ActiveDirectory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms More ❯
Support Analyst to join its established technology team in Edinburgh.This is a great opportunity for a hands-on IT professional to deliver high-quality support and play an active role in firmwide IT initiatives. The firm is looking for a reliable and technically capable individual with proven experience in IT support, a strong service mindset, and a proactive … Analyst: Proven IT Support experience (2nd Line) in a law firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, ActiveDirectory, and mobile device management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments More ❯
environment management to lead and support infrastructure initiatives, including desktop and server administration, system upgrades, and application migrations. The ideal candidate will be well-versed in Windows Administration , ActiveDirectory , SCCM , and have experience in Windows 11 rollout and support . Key Responsibilities: Manage and maintain enterprise-wide Windows infrastructure with a focus on Windows … rollout and lifecycle support . Oversee Windows ActiveDirectory and Group Policy management. Utilize SCCM for deployment, patching, inventory, and OS management. Lead or support application migration projects, including pre- and post-migration validation. Ensure endpoint compliance, performance, and security for Windows 11 devices. Develop and maintain infrastructure documentation and technical standards. Collaborate with cross-functional … in infrastructure management or system administration roles. Proven experience with: Windows Server (2016/2019/2022) Windows 10 and Windows 11 environment management SCCM (configuration, packaging, deployment) ActiveDirectory , Group Policy, DNS/DHCP Experience in application or OS migration projects . Strong troubleshooting, communication, and stakeholder management skills. More ❯
To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, ActiveDirectory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service Desk experience providing support to More ❯
experience: 5+ years Job Description: The ideal candidate will have extensive experience with Windows Administration, SCCM (System Center Configuration Manager) for Windows deployments and a strong understanding of ActiveDirectory, including Group Policy Objects (GPOs). Key Responsibilities: - Manage and maintain Windows server environments. - Perform deployments using SCCM, ensuring smooth and efficient updates and installations. - Administer … ActiveDirectory, including the creation and management of GPOs. - Troubleshoot and resolve issues related to Windows servers, SCCM, and Active Directory. - Monitor system performance and ensure the security and integrity of the network. - Collaborate with other IT team members to support overall IT infrastructure. Qualifications: - Proven experience as a Windows Administrator. - Proficiency in SCCM … for Windows deployments. - Strong knowledge of ActiveDirectory and GPOs. - Excellent troubleshooting and problem-solving skills. - Ability to work independently and as part of a team. - Strong communication skills. Preferred Qualifications: - Relevant certifications (e.g., Microsoft Certified: Windows Server, SCCM). - Experience with other Microsoft tools and technologies. More ❯
support The successful Engineers experience will include: Hands-on experience working with Cloud support. Ideally Microsoft Azure services, including components such as virtual networks & machines Familiarity with Azure ActiveDirectory Understanding of implementing Infrastructure as Code Understanding of pipeline development with YAML CI/CD, Azure DevOps or GitHub actions Exposure to containerization (e.g., Docker) and More ❯
DevOps engineers essential skills will include: Hands-on experience working with Microsoft Azure services, including core infrastructure components such as virtual networks, virtual machines, storage accounts, and Azure ActiveDirectory Previous experience in implementing Infrastructure as Code using tools like ARM templates, Bicep, or Terraform Previous experience of pipeline development with YAML CI/CD, Azure More ❯
support engineers essential skills will include: Hands-on experience working with Microsoft Azure services, including core infrastructure components such as virtual networks, virtual machines, storage accounts, and Azure ActiveDirectory Understanding of implementing Infrastructure as Code using tools Bicep, or Terraform Understanding of pipeline development with YAML CI/CD, Azure DevOps or GitHub actions Exposure More ❯
DevOps engineers essential skills will include: Hands-on experience working with Microsoft Azure services, including core infrastructure components such as virtual networks, virtual machines, storage accounts, and Azure ActiveDirectory Previous experience in implementing Infrastructure as Code using tools like ARM templates, Bicep, or Terraform Previous experience of pipeline development with YAML CI/CD, Azure More ❯
with suppliers and external stakeholders to build and develop working relationships - Experience working with an IT outsourcer is beneficial but not essential Desired Technical Experience: - Experience working with ActiveDirectory Architecture - Understanding of basic network functionality - Ability to troubleshoot CISA network switches and routers - Experience of working with IP Telephony In return, you will gain experience More ❯