in troubleshooting issues. Strong communication skills both written and verbal. Strong workload management and prioritization skills. Have experience in the following: TeamViewer Remote Support, Microsoft 365, Modern SharePoint, ActiveDirectory & Azure ActiveDirectory plus Microsoft Intune & Autopilot If this role sounds like the ideal role for you Apply Now More ❯
where possible and escalate complex cases when required Configure and deploy new devices including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and ActiveDirectory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support … role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking abilities Proficiency with Windows OS, Microsoft 365, and ActiveDirectory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS, DHCP, VPNs More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), ActiveDirectory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python More ❯
a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, , ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate with internal stakeholders … VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and ActiveDirectory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong communicator with the ability to explain More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate with internal stakeholders … VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and ActiveDirectory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong communicator with the ability to explain More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using PowerShell and other modern management tools. ** Collaborate with internal stakeholders … VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and ActiveDirectory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong communicator with the ability to explain More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
maintenance. Maintain clear documentation of incidents, fixes, and system changes. About You 3+ years IT support experience, including 2nd Line responsibilities. Strong knowledge of Windows Server/Desktop, ActiveDirectory, Microsoft 365 & Azure. Familiar with networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of More ❯
Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months’ years of IT experience. Windows 7-10, MicrosoftActiveDirectory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android … devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends More ❯
infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, ActiveDirectory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable More ❯
infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, ActiveDirectory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
system upgrades Demonstrated experience in scripting and automation (e.g., PowerShell, Python) to streamline patching and upgrade processes. Experience supporting Windows Server Operating System (Install, Configure, Manage) Experience supporting ActiveDirectory (Install, Configure, Manage) Experience of support and management of Windows Networking Technologies (DNS, TCP/IP, DHCP) Demonstrated experience using MS Failover Clustering (Install, Configure, Manage More ❯
Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows 7-10, MicrosoftActiveDirectory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android … devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
SISL Global
experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with ActiveDirectory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability More ❯
enterprise applications Familiarity with Intune for imaging and remote support platforms Excellent problem-solving and communication skills Ability to work independently and manage multiple tasks ✅ Desirable Experience with ActiveDirectory, Group Policy, and network troubleshooting Relevant certifications (e.g., CompTIA A+, Microsoft MCP More ❯
essential Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: MS Server product rang Microsoft 365 Microsoft Exchange inc Exchange Online MicrosoftActiveDirectory inc Azure AD Backup and Restore Powershell Scripting The post holder must have proven specialist technical experience and good communicator and be able to work More ❯
ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. ActiveDirectory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills.- Strong problem-solving capabilities under More ❯
priorities and work on own initiative. Experience in service desk or IT support role. Good knowledge of Windows operating systems. Full driving licence. Experience with Team Viewer, SCCM, ActiveDirectory, Asure or ITSM Ticket Management Tools would be advantageous. Why Tetra Tech: Tetra Tech combines the resources of a global, multibillion-dollar company with local, client More ❯
Glasgow, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with ActiveDirectory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that More ❯
with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems ActiveDirectory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change More ❯