Service Desk Team Lead
Nuneaton, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Digital Waffle
phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts, and maintain More ❯
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