Information Technology Support Engineer
- Hiring Organisation
- Fortray Global Service Limited
- Location
- Oxford, Oxfordshire, UK
- Employment Type
- Full-time
point for junior support engineers Ensure timely resolution of incidents and service requests Systems & Infrastructure Support Support Windows desktop and server environments Manage Active Directory, Group Policy, and user access Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot network issues (LAN/WAN, DNS, DHCP … Infrastructure roles Proven experience delivering Level 2/Level 3 support Strong hands-on knowledge of: Windows 10/11 and Windows Server Active Directory and Group Policy Microsoft 365 services Solid understanding of: Networking fundamentals (TCP/IP, DNS, DHCP, VPN) IT security and access ...