point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, ActiveDirectory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site … visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer ActiveDirectory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking For Previous IT … support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, ActiveDirectory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving licence More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
Project Engineer, M365, Exchange, AD, Intune, PowerShell, Oxford, COR7020 The Role As a Project Engineer, you will utilise your expertise in M365, Virtualisation using Hyper-V, and ActiveDirectory, along with sounds skills across networking and a familiarity with PowerShell, to support clients and the wider business across various IT support issues, covering server support, networking … be considered for the Project Engineer role, you should have: Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune Familiarity with Hyper-V, and ActiveDirectory Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous While the ideal candidate will possess the above skills, the client is prioritising finding More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. Remote Desktop, ActiveDirectory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular Windows More ❯
ll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. Remote Desktop, ActiveDirectory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular Windows More ❯
Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification Excellent knowledge of O365 and Microsoft OS's Understanding and experience of ActiveDirectory, Azure AD, and Exchange Benefits: Company pension plan up-to 7% employer contribution Life Insurance up-to 2x your annual salary 25 Days Holiday per year More ❯
Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification * Excellent knowledge of O365 and Microsoft OS's * Understanding and experience of ActiveDirectory, Azure AD, and Exchange Benefits: * Company pension plan up-to 7% employer contribution * Life Insurance up-to 2x your annual salary * 25 Days Holiday per year More ❯
to projects. · At busy times it may be necessary to provide general technical support and advice to college staff and students as well. · Provide advice on and manage ActiveDirectory and be one of the go-to gurus for all things AD, file sharing, and web-based systems such as the intranet, and other webauth/ More ❯
and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure ActiveDirectory and security controls. More ❯
weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/ActiveDirectory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional customer service skills More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and ActiveDirectory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent More ❯
so read on for more details, and make sure to apply today. As a Project Engineer, you will utilise your expertise in M365, Virtualisation using Hyper-V, and ActiveDirectory, along with sounds skills across networking and a familiarity with PowerShell, to support clients and the wider business across various IT support issues, covering server support More ❯
laptops as directed by the service desk · Change and replace printer consumables and paper as required · Restore workstation/laptop images as directed by the service desk · Complete ActiveDirectory maintenance tasks as directed by the service desk · Complete backup restores as directed by the service desk · Complete routine hardware/software maintenance tasks as directed More ❯
Woodstock, Oxfordshire, South East, United Kingdom
IO Associates
3rd Line IT Support Engineer - Oxford (Woodstock HQ) Salary - £40,000 - £45,000 We're looking for a 3rd Line IT Support Engineer to join a thriving business supporting around 1,350 users across cutting-edge hardware, software, and infrastructure More ❯
Windows 11 Infrastructure Refresh Engineers x 4 + 6 month initial contracts + Onsite near Reading + 250 to 270 per day - Inside IR35 + SC Cleared roles Key Skills: + Windows 11 + Sound MS Infrastructure background + SC More ❯
Base Location: Reading/Havant/Perth Salary: 600 per day Working Pattern: 40 hours per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT More ❯
Win 11 Infrastructure Engineer +6 months + +On site in Reading + 250 - 270 a day Inside IR35 +SC cleared role Skills: +Win 11 +Some AD knowledge +SC clearance Day-to-day activities will include Window 11 Microsoft Surface Pro More ❯