Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform ActiveDirectory administration and deploy software via Endpoint Manager * Support SIP/VOIP telephony and video conference systems * Configure and support iOS/Android mobile devices and 4G …/5G dongles * Assist with IT projects and maintain technical documentation Qualifications and Skills: * Microsoft certifications (desired) * Experience with ITSM systems * Proficiency in Windows Operating Systems, ActiveDirectory, Office 365, and Microsoft Teams * Understanding of anti-virus products, web gateway filtering, and networking concepts * Strong communication, problem-solving, and customer service skills * Ability to work under More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Monday to Friday, providing essential cover for key client operations. KEY SKILLS/EXPERIENCE: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server, ActiveDirectory, and Office 365 Background working on a Service Desk with responsibility for SLA and KPI adherence Previous leadership, mentoring, or escalation handling experience Ability to troubleshoot … us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: 2nd Line Support/Windows Server/ActiveDirectory/Office 365/Service Desk/SLA/KPI/Leadership/MSP/Hybrid Working More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
best practices Ability to carry out detailed troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as ActiveDirectory, Group Policy, Office 365, Exchange, and Windows Server Excellent written and verbal communication skills, including documentation and reporting Relevant certifications (e.g. Microsoft Certifications or similar.) Experience More ❯
working as an IT Helpdesk Engineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, ActiveDirectory, Exchange, and SharePoint. Experience supporting VoIP systems. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work well in a team. Ability More ❯