Service Desk Analyst / 1st-2nd Line Support Engineer
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
engineers, providing effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point … environment with a positive “can do” attitude and good analytical, problem solving and communication skills. Good understanding in Ms office suite applications, desktop operating systems and exposure to Active Directory (account creation, password resets, etc). An understanding of network concepts (DNS, DHCP, TCP/IP protocols) and basic networking skills (LAN/WAN/VPN More ❯
Employment Type: Contractor
Rate: £190 per day
Posted: