ll Do Diagnose, troubleshoot and resolve software, hardware, and networking issues raised through the ticketing system Investigate incidents, identify root causes and implement preventative measures Support and administer ActiveDirectory, Azure AD, Microsoft 365, Exchange Online and Intune Maintain and develop documentation, knowledge base articles and user guides Escalate complex issues to senior engineers or specialist … approach Solid knowledge of Windows Server and Windows Client operating systems Good understanding of networking fundamentals—DNS, TCP/IP, VPNs, and Wi-Fi Hands-on experience administering ActiveDirectory, Azure AD, Microsoft 365, Exchange Online and Intune Familiarity with service desk/ticketing systems Excellent communication and customer service skills—able to translate complex tech More ❯
1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across ActiveDirectory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with ActiveDirectory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across ActiveDirectory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with ActiveDirectory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯
West Yorkshire, United Kingdom Hybrid / WFH Options
hear from you. Providing 1st, 2nd & 3rd line IT support to internal users and external clients. #Troubleshooting and resolving hardware, software, and network issues . #Managing Microsoft 365, ActiveDirectory, and Windows environments . #Ensuring excellent customer service and technical support. Experience with Microsoft products and packages (Office 365, Windows OS, ActiveDirectoryMore ❯
You'll Be Doing: Providing 1st, 2nd & 3rd line IT support to internal users and external clients. Troubleshooting and resolving hardware, software, and network issues. Managing Microsoft 365, ActiveDirectory, and Windows environments. Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products … and packages (Office 365, Windows OS, ActiveDirectory). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a More ❯
Required Skills & Qualifications: Experience troubleshooting issues with Windows 11 and Microsoft Office 365. Familiarity with diagnosing internet connection and Wi-Fi issues. Day-to-day administration skills in ActiveDirectory and MS Exchange Console. Basic networking experience, including patching and knowledge of DNS/DHCP. Experience with VMware Horizon View or other VDI technologies is ideal. More ❯
Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using ActiveDirectory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst More ❯
bradford, yorkshire and the humber, united kingdom
DGH Recruitment
Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using ActiveDirectory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Key Appointments
urgent issues arise. ABOUT YOU We're looking for someone with: At least 3 years' experience in IT systems and network administration Strong working knowledge of Windows Server, ActiveDirectory, DNS, DHCP, and Group Policy Good understanding of networking, routing, and switching protocols A full, clean UK driving licence and willingness to travel Strong problem-solving More ❯
and deploying using MCM/SCCM Significant knowledge of working practices within technical/cyber security Operating System Deployment Application Packaging and Deployment Scripting with Powershell Working with Directory Services, including AD, Group Policy Management, Microsoft Entra (Azure AD). Working with suppliers Defining Trust security requirements and interpreting them to system suppliers Advanced knowledge of Microsoft Office More ❯
Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server ActiveDirectory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and More ❯
configurations (IaaS, SaaS, PaaS). Network architecture, including firewalls, VPNs, and segmentation. Identity and Access Management (IAM) implementations, including PIM/PAM. Security configurations in Microsoft 365, Azure, ActiveDirectory, etc. Conduct or oversee vulnerability assessments, penetration tests, and threat modelling. Review and approve technical designs and solution architectures from a security standpoint. Assurance, Compliance, and More ❯
configurations (IaaS, SaaS, PaaS). Network architecture, including firewalls, VPNs, and segmentation. Identity and Access Management (IAM) implementations, including PIM/PAM. Security configurations in Microsoft 365, Azure, ActiveDirectory, etc. Conduct or oversee vulnerability assessments, penetration tests, and threat modelling. Review and approve technical designs and solution architectures from a security standpoint. Assurance, Compliance, and More ❯
with IT policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, ActiveDirectory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and More ❯
bradford, yorkshire and the humber, united kingdom
UST
with IT policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, ActiveDirectory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and More ❯
and guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency. Qualifications: Broad experience of technologies including but not limited to; Firewalls, IPS & IDS, ActiveDirectory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Talion Cyber Security
and guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency. Qualifications: Broad experience of technologies including but not limited to; Firewalls, IPS & IDS, ActiveDirectory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
/automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering MicrosoftActiveDirectory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and More ❯
and Oversight Lead or oversee reviews of system architectures, applications, cloud services (IaaS, PaaS, SaaS), and network security. Assess IAM/PAM implementations and M365/Azure/ActiveDirectory configurations. Conduct or oversee penetration testing, vulnerability assessments, and threat modelling. Review and approve technical designs and solution architectures from a security standpoint. Assurance, Compliance, and More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The More ❯
Wakefield, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: M365/PowerApps Engineer Location: Wakefield - Hybrid (Weekly travel to London) Salary: £60,000 - £80,000 per annum, depending on experience Why Apply? This is an exciting opportunity to step into a key permanent role with a leading More ❯