Quality Assurance
- Hiring Organisation
- Integral UK Ltd
- Location
- Cheshire, North West, United Kingdom
- Employment Type
- Permanent
complaint handling. Strong understanding of centre operations, customer service best practices, and performance metrics. Excellent communication and interpersonal skills, with a focus on empathy, active listening, and conflict resolution. Proficiency in using CAFM software and tools to track and monitor customer interactions and performance metrics. Analytical mindset with ...