1 of 1 Active Listening Jobs in Colchester

A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and processes Active Directory management/administration Desirable Cisco CCST/CCNA Experience Essential Working knowledge of Microsoft desktop operating systems and associated applications to deal with 2nd/3rd line user … communication skills with the ability to work with personnel at all levels, within all disciplines of the Trust. Demonstrable Customer facing skills ; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Can work within a team and communicate effectively Driving License Essential Full UK Drivers Licence Ability to Travel across Trust sites as More ❯