Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, activelistening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support … plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, activelistening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, activelistening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support … plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, activelistening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Getronics
development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our activelistening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and … manner and takes appropriate action. Reviews all implemented changes to ensure that they have been carried out and closed in time. Regular interactions with SDM through service quality reviews. Active participation & engagement from the initial stage of improvement projects through its successful implementation. What we expect from you: Proven experience managing end-to-end change and release processes in More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Getronics
development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our activelistening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and … manner and takes appropriate action. Reviews all implemented changes to ensure that they have been carried out and closed in time. Regular interactions with SDM through service quality reviews. Active participation & engagement from the initial stage of improvement projects through its successful implementation. What we expect from you: Proven experience managing end-to-end change and release processes in More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Getronics
development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our activelistening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and … manner and takes appropriate action. Reviews all implemented changes to ensure that they have been carried out and closed in time. Regular interactions with SDM through service quality reviews. Active participation & engagement from the initial stage of improvement projects through its successful implementation. What we expect from you: Proven experience managing end-to-end change and release processes in More ❯