1 of 1 Active Listening Jobs in Scotland

Analyst Knowledge, Sills and Experience: * Strong work ethic with a keen attention to detail. * Must possess strong interpersonal skills, including telephony skills, communication skills, active listening, and client care. * Provides exceptional customer service by actively listening, showing empathy, and paying attention to detail. * Proactively follows … problems and anticipates customer concerns. * A good understanding and working knowledge of Microsoft solutions, including - but not limited to - Active Directory, Exchange Online Mailbox administration, Microsoft 365 applications and technologies, NTFS share permissions. * A good understanding of supporting end users within Citrix environments. IT Service Desk Analyst/ ...