Lead Service Designer - Digital CX
- Hiring Organisation
- Sky
- Location
- Seven Sisters, West Glamorgan, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested