Executive Director, CRM Technology & Operations - EMEA
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Dept
EMEA London CRM at DEPT At DEPT, you won't be working in a CRM silo; Engineering and executional depth - we build the ecosystems others only design. Brand and campaign fluency - we create stories that connect and convert. Behavioural and data insight - we decode what really drives decision-making. Marketing-meets-technology muscle - we connect vision to action, and … operational reality, ensuring our teams and clients can deliver personalised, efficient, and consistent CRM journeys. KEY RESPONSIBILITIES Own the activation infrastructure of DEPT's CRM proposition across EMEA - spanning campaign operations, journey orchestration, audience execution, and platform tooling. Lead the design, delivery, and governance of the systems that power CRM execution across marketing, sales, commerce, and service use cases. … Represent CRM activation strategy in client settings - helping shape implementation roadmaps, operational models, and platform selection decisions. Champion platform neutrality - enabling our teams to activate CRM strategies across Salesforce, Adobe, Braze, Twilio, CDPs, and other ecosystems. WHAT WE ARE LOOKING FOR A proven leader in CRM operations and marketing technology with the vision and experience to make strategy scalable. More ❯
Employment Type: Permanent
Salary: GBP Annual
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