CRM Marketing Operations Specialist
London, South East, England, United Kingdom
CPS Group
CRM Marketing Operations SpecialistRole: CRM Marketing Operations SpecialistIndustry: Media & EntertainmentSpecialism(s): CRM, Messaging, Braze, AEM, Quality Assurance, CRM Lifecycle Comms, Solution Design, Push, In-App, SMSType: Contract, Inside IR35Location: London (Hybrid)Pay Rate: £250 - £305 per dayStart: October 2025CRM Marketing Operations SpecialistCPS Group UK are delighted to be working with a leading brand to appoint a CRM Marketing Operations Specialist … is accountable across the messaging lifecycle, from solution design to build and deployment, to understanding the impact of the campaign. The role is critical to ensuring high-quality user experience through a rigorous quality assurance approach and peer feedback.Role Requirements* Build, test and execute CRM messages across the entire customer lifecycle* Continually drive messaging optimization and best practice adoption … business goals* Implement and audit all analytic encoding to enable messaging effectiveness* Report and analyse on message performance* Ensure CRM operations conform to regulatory standards (e.g. GDPR)Require Skills & Experience* 2+ years of work experience in marketing operations, analytics* Proficiency using Braze platform* Experience in Marketing/CRM automation and personalisation* Active certifications in messaging platforms (Salesforce More ❯
Employment Type: Contractor
Rate: £275 - £305 per day
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