2 of 2 Amazon S3 Jobs in Windsor

and shape the future of our cloud-based communication systems. We are looking for an experienced hands-on engineer to support the development, deployment, and maintenance of our Amazon Connect-based contact centre environment. This role plays a key part in delivering digital routing solutions, supporting internal users including training, and ensuring our systems run smoothly and securely. … working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues, callbacks, emergency messaging, hours of operation, and holiday routing … abilities. Excellent communication and analytical skills, with the ability to coordinate effectively with sysadmins, developers and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services More ❯

Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development. You'll be part of a forward-thinking team using modern tools like Node.js, TypeScript, Terraform, and React, while integrating with key AWS services such … Node JS, TypeScript, Terraform, and React for front-end development, with optional Python skills. Leverage a variety of AWS services, including Lex, Chat API Gateway, Lambda, IAM, SQS, SNS, S3, EventBridge, Step Functions, and more. You'll be well-versed in tools like GitHub for managing repositories, pipelines, artifacts, code control, and deployments. You'll also use Datadog for More ❯