IT – 1st Line Support Analyst Apprentice
- Hiring Organisation
- IT RESOURCE MANAGEMENT LTD
- Location
- THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary objective ...