IT Service Desk Customer Service Apprentice
- Hiring Organisation
- UNIVERSITY OF BIRMINGHAM
- Location
- Edgbaston, Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Intermediate Apprenticeship
- Salary
- £22,037 a year
accurately in the IT Service Management tool. Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues. Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues. Accurately triage more complex or time-consuming issues … 8.00am - 6.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 11th October 2026 Start Date Monday, 16th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number ...