AI Value Analyst
- Location
- Birmingham, England, United Kingdom
including response times, resolution rates, and user satisfaction Coordinate with technical teams for complex issue resolution and communicate status to users Requirements Experience & Core Skills 2+ years of professional experience in a business analyst, data analyst, or similar analytical role Proven experience with data analysis, reporting, and visualisation … events, workshops, or training sessions with measurable engagement outcomes Background in user support, service desk, or customer service environments with ticketing system experience Strong analytical and problem-solving abilities with excellent attention to detail Effective communication skills — ability to create clear reports and present insights to non-technical ...