2nd Line IT Support Engineer (Certified)
- Hiring Organisation
- Fortray Global Service Limited
- Location
- London Area, United Kingdom
operating systems and end-user computing environments Experience with ticketing systems and IT service management processes Good understanding of networking fundamentals and troubleshooting Excellent analytical, problem-solving, and communication skills Mandatory Certification (at least one): CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Preferred … such as Microsoft Azure Experience in enterprise or managed service environments Basic scripting knowledge (PowerShell or similar) Understanding of cybersecurity and endpoint protection tools Skills Technical Troubleshooting & Incident Resolution Desktop & End User Support Microsoft 365 & Active Directory Administration Networking Fundamentals Communication & Customer Service What We Offer Competitive, market-aligned ...