Service Desk Analyst / Technical Support Engineer
- Hiring Organisation
- Connected IT
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line … Account creations, password resets, creation of groups etc.) Understanding of network concepts e.g. DNS, DHCP, Email, HTTP, SSL and TCP/IP protocols Networking skills e.g. LAN/WAN/VPN support Windows server and desktop and virtualisation technologies SAP or any other ERP experience would be beneficial Motivated ...