Technology Support Lead
- Location
- Ealing, England, United Kingdom
operations, manage client and internal system support, and ensure the reliability of our infrastructure across UK and Nigeria teams. You will have strong leadership skills and deep technical knowledge to run the day‐to‐day service desk and incident, request, and change workflows, coordinate L1/L2/… support. You will work closely with internal teams and external clients to resolve technical issues efficiently and keep customers happy. Required Technical Skills Key Responsibilities: Own the service desk, triage, prioritisation, and escalations, ensuring SLAs are met and communication is clear throughout incidents. Oversee client support operations, onboarding ...