SIAM Problem Analyst
- Location
- United Kingdom
strategic decision‐making. Lead continual improvement activities arising from problem investigations, ensuring lessons learned, corrective actions, and preventative measures are tracked and delivered. Your skills and experience Proven experience in Problem Management, Service Management, or Service Integration within complex multi-supplier IT environments. Strong understanding of SIAM principles, supplier … analyse incident, problem, and service performance data to identify trends, risks, recurring issues, and opportunities for continual improvement. Excellent stakeholder management, communication, and analytical skills, with the ability to influence suppliers and engage effectively with technical teams, customers, and senior leaders. We are a Disability Confident Employer Disability ...