Head of Engineering – Client Experience
- Hiring Organisation
- Jobleads-UK
- Location
- Dean Street, England, United Kingdom
engineering excellence, emphasising efficiency, performance optimisation, and high availability. Act as a mentor to tech leads and managers across the Engineering organisation. Experience and Skills You Need in this Role: Experience in leading and managing large teams or projects in a B2B SaaS environment, ideally with exposure to client … churn prevention, onboarding experience, and self‐service product design. Be driven by data and experiments to improve client experience and reduce operational overhead. Excellent analytical and problem‐solving skills, capable of making data‐driven decisions. Experience communicating with senior stakeholders including executives, clients, and internal operational teams. Ability ...