Workforce Management Lead
- Location
- Bristol, Gloucestershire, United Kingdom
applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role The Workforce Management … centre environments with inbound and outbound activity. Strong stakeholder management and business partnering capability. Demonstrable experience translating data into operational insight and recommendations. Strong analytical and numerical skills, including workforce modelling and capacity planning. Experience using workforce management systems such as Calabrio, Verint, NICE IEX or equivalent. Ability ...