2nd Line IT Helpdesk Support Engineer
- Hiring Organisation
- Jollyes Pets
- Location
- Waltham Abbey, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
knowledge base content, helping reduce ticket escalations. Provide excellent customer service, communicating clearly with users at all levels and mentoring 1st Line colleagues. The Skills – 2nd Line IT Helpdesk Support Engineer We’re looking for someone who has a customer-focused, proactive, and professional approach with excellent communication skills. … technically and share our core values of being Wise, Focused, Genuine, Eager, Together To be successful in this role, you’ll need the following skills and experience:Essential Solid experience in a 2nd Line/Desktop Support environment with competent troubleshooting ability. Advanced knowledge of Windows 11, Microsoft ...