Customer Success Manager
- Hiring Organisation
- Katie Bard (Angela Mortimer Plc)
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
process Delivering monthly Service Reviews and quarterly Steering Groups; Managing a sourcing and opportunity pipeline alongside clients Handling escalated concerns or requests Reporting and analytics Delivering service in line with contractual SLAs and client expectations Deliver internal revenue in line with annual budgets Drive continuous improvement through identifying areas ...