CRM Manager
- Hiring Organisation
- 17918
- Location
- Wilmslow, Cheshire, United Kingdom
data and insight to inform your decisions, and while you wont be responsible for building reporting, youll need to confidently interpret data and analytics to identify opportunities to drive improvements and develop creative. To stay closely connected to the customer experience, youll spend time each quarter in store or practice … commercial outcomes. Key Responsibilities Deliver a cohesive engagement plan for Pets Club and Vets, driving value from existing customers Lead targeted CRM campaigns with Analytics, from testing through to rollout Translate business goals into clear, customer-led activation plans Improve key metrics including customer value, segmentation and churn Manage ...